The EBM Quality Commitment
The Management of English Biscuits Manufacturer's (Pvt) Limited affirms that every product carrying the icon of the Pied Piper has all the Quality attributes that will fully satisfy consumer / customer's expectations. We believe that our people and our products embody our corporate slogan "The legend Leads" in terms of quality standards, in terms of innovative capabilities, in terms of human skills.
EBM Quality Management System binds the management and employees of the company to follow core policies:
- We will critically examine and continuously review all aspects of operations, from procurement to be distribution of finished products, to identify any shortcomings or space for cost - effective improvement and will undertake appropriate quality – enhancement measure.
- We will identify and, where possible, anticipate changes in consumer tastes and preferences through Market Research, on the one hand, while Technical Research and Development on the other, in other to retain leading edge in product and process development.
- We will endeavor to recognize and establish Beat Practice criteria for all aspects of the company's activities, including the maintenance of environmental protections and safety standards.
- We will undertake continuous appraisal, feedback and training of our personnel at every level to ensure optimum levels of productivity, creativity and job satisfaction.
- The Management believes that every member of the organization at every level shares and fully affirms the Company's Quality Commitment.
Food Safety Policy
"For more than three decades, EBM philosophy has been to produce biscuits which meet International standards of Quality and Hygiene in terms of safety and wholesomeness.
Every member of EBM team is committed to owing this philosophy and has mind-set to produce the best of products under the Trade Mark of "Peek Freans" and has inculcated this qualitative culture which gives EBM a competitive edge in keeping its customers satisfaction".
Environmental Policy
"The EBM Management takes environment as a part of its cultural ethos and deeply committed to consistently deliver high quality products. It is EBM‘s mission to strive continuously for environmentally friendly technologies based on a highly responsible management and regulatory requirements. Aiming to protect and preserve the environment for our employees, our valued customers, our business associates and the community at large."
